Terms & Condition
Last Updated: 14 August 2026
Welcome to GKI Poultry Equipment (“GKI Poultry Equipment”, “GKI”, “we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website and your purchase of products through our website.
By accessing our website, placing an order, or using our services, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree with these Terms, please do not use our website or place an order.
1. Business Information
Business Name: GKI Poultry Equipment
Service Area: India
Website: GKI Poultry Equipment's official website
These Terms apply to all customers purchasing products through our website.
2. Eligibility and Use of the Website
You agree to use our website only for lawful purposes and in accordance with these Terms.
You must not:
- Use the website for fraudulent, unlawful, or misleading activities.
- Attempt to interfere with or damage the operation or security of the website.
- Provide false, inaccurate, or misleading information while placing an order.
- Attempt to gain unauthorized access to our website, systems, or customer information.
- Use our website or its content for any unauthorized commercial purpose.
- We reserve the right to restrict or terminate access to the website where we reasonably believe that these Terms have been violated.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, specifications, images, dimensions, colours, and other information displayed on our website are accurate.
- However, minor variations may occur due to:
- Manufacturing tolerances;
- Differences between product batches;
- Screen and device settings;
- Product photographs or illustrations;
- Changes made by manufacturers or suppliers.
We reserve the right to correct typographical, pricing, specification, or product information errors where identified.
4. Product Availability
All products displayed on our website are subject to availability.
A product being displayed on the website does not guarantee that it will remain available at the time an order is placed or processed.
If a product becomes unavailable after an order has been placed, we may contact you regarding an alternative product, revised delivery timeline, or cancellation and refund, as applicable.
5. Prices, Taxes and Changes
Product prices displayed on our website are subject to change without prior notice.
Where applicable, taxes and other charges will be displayed during the purchase process or included in the stated price, as required by applicable law.
Any price change will not affect an order that has already been accepted and confirmed by GKI Poultry Equipment, except where the order contains an obvious pricing or technical error.
We reserve the right to correct any accidental pricing errors before order fulfilment.
6. Orders and Order Acceptance
When you place an order, you are making an offer to purchase the selected products.
An order is considered accepted only when it has been confirmed by GKI Poultry Equipment through an appropriate confirmation or fulfilment process.
We reserve the right to refuse, hold, or cancel an order where reasonably necessary, including in circumstances such as:
- Product unavailability;
- Incorrect or incomplete customer information;
- Incorrect pricing or product information;
- Suspected fraudulent or unauthorized transactions;
- Duplicate or unusually large orders requiring verification;
- Failure to complete required payment;
- Delivery restrictions or logistical limitations;
- Circumstances beyond our reasonable control.
If an order is cancelled after payment has been received, any eligible refund will be processed through the applicable payment method, subject to the terms of our Refund and Cancellation Policy.
7. Order Cancellation by Customer
Customers may request cancellation of an order before the order has been dispatched.
Cancellation requests can be made through the contact details provided on our website.
Once an order has been dispatched, cancellation may no longer be possible. In such cases, the customer may be required to follow the applicable return or refund procedure.
8. Payment
Payments may be made using the payment methods made available on our website.
Customers are responsible for providing accurate payment and billing information.
We use third-party payment service providers where applicable. Payment information may be processed by such providers in accordance with their respective terms and privacy policies.
GKI Poultry Equipment does not knowingly store sensitive payment information such as complete card numbers or card security codes on its own website servers.
9. Shipping and Delivery
We currently provide shipping services within India.
Unless otherwise stated at the time of purchase, standard shipping is offered free of charge across India.
Orders are generally delivered within 5–10 business days after dispatch or order processing, depending on the delivery location, product availability, courier service, and other logistical factors.
Delivery timelines are estimates and are not guaranteed.
Delays may occur due to circumstances including, but not limited to:
- Courier or transportation delays;
- Weather conditions;
- Natural disasters;
- Government restrictions;
- Public holidays;
- Strikes or disruptions;
- Incorrect or incomplete delivery information;
- Remote or difficult-to-service locations;
- Other circumstances beyond our reasonable control.
Once an order has been dispatched, tracking information may be provided where available.
10. Delivery Inspection
Customers are advised to inspect the package and products promptly after delivery.
If the package appears visibly damaged at the time of delivery, customers should, where reasonably possible, record the condition of the package and notify GKI Poultry Equipment as soon as possible.
Claims relating to damaged or defective products must be made within the applicable period specified in our Return and Refund Policy.
11. Returns and Refunds
Returns are generally accepted only for products that are:
-
Defective; or
-
Damaged during transit.
Customers must notify GKI Poultry Equipment within 7 days of receiving the product to request a return.
The customer may be required to provide photographs, videos, order details, packaging information, or other evidence necessary to assess the claim.
Returned products may be inspected before a return, replacement, or refund is approved.
A refund, where approved, will generally be processed through the original payment method or another appropriate method determined by GKI Poultry Equipment.
Products that have been used, modified, damaged after delivery, incorrectly installed, or otherwise mishandled may not qualify for return or refund, subject to applicable law.
For complete details, customers should refer to our Return and Refund Policy.
12. Discount Codes, Coupons and Promotional Offers
Discount codes, coupons, promotional offers, and other benefits provided by GKI Poultry Equipment may be subject to specific conditions, minimum order values, validity periods, product exclusions, or other restrictions.
Unless expressly stated otherwise:
- Only one promotional code may be used per order.
- Discount codes cannot be exchanged for cash.
- Promotional offers cannot be applied retrospectively to previously placed orders.
- GKI Poultry Equipment may withdraw, modify, suspend, or discontinue a promotional offer where reasonably necessary.
- A discount may be rejected where there is suspected misuse, fraud, technical error, or violation of the applicable promotional conditions.
Where a discount has been incorrectly applied due to a technical or pricing error, GKI Poultry Equipment reserves the right to cancel the affected transaction and provide an appropriate refund where payment has already been received.
13. Intellectual Property
All content appearing on our website, including but not limited to:
- Product photographs;
- Product descriptions;
- Logos;
- Brand names;
- Graphics;
- Website design;
- Text;
- Videos;
- Images; and
- Other original materials
- is owned by or licensed to GKI Poultry Equipment and is protected by applicable intellectual property laws.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our content without prior written permission, except where permitted by applicable law.
14. Limitation of Liability
To the extent permitted by applicable law, GKI Poultry Equipment shall not be responsible for losses or delays arising from circumstances beyond our reasonable control.
This may include courier delays, transportation disruptions, natural disasters, government restrictions, technical failures, or other events beyond our reasonable control.
Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
15. Force Majeure
GKI Poultry Equipment shall not be considered in breach of these Terms where performance is delayed or prevented by circumstances beyond our reasonable control.
Such circumstances may include natural disasters, floods, fires, pandemics, strikes, transportation disruptions, government actions, civil disturbances, technical failures, or other events that could not reasonably have been prevented or controlled.
16. Privacy and Customer Information
Customer information is handled in accordance with our Privacy Policy.
By placing an order or submitting information through our website, you acknowledge that your information may be used for purposes such as order processing, delivery, customer support, payment processing, fraud prevention, and other legitimate business purposes, in accordance with applicable law and our Privacy Policy.
17. Third-Party Services
Our website may use third-party services such as payment gateways, courier companies, analytics services, communication services, or other service providers.
Your use of such services may also be subject to the terms and policies of the relevant third-party provider.
GKI Poultry Equipment is not responsible for the independent policies or actions of third-party service providers, except to the extent required by applicable law.
18. Changes to These Terms
We may update or modify these Terms from time to time to reflect changes in our business, services, website, or applicable legal requirements.
The updated Terms will be published on this website with the revised “Last Updated” date.
Your continued use of the website after the updated Terms are published constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
19. Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable by a competent authority, that provision shall be modified or removed to the extent necessary, and the remaining provisions shall continue to remain in effect.
20. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising out of or relating to these Terms, the website, or purchases made through the website shall be subject to the jurisdiction of the competent courts in India, subject to applicable law.
21. Contact Us
If you have questions regarding these Terms, an order, cancellation, return, refund, or any other matter relating to our services, please contact GKI Poultry Equipment through the contact details provided on our website.
GKI Poultry Equipment reserves the right to update these Terms and Conditions from time to time. Customers are advised to review this page periodically for any changes.
